So I cervical cancer and have been in pain for a couple of days and end up finding a lump and go to the hospital... this is the complaint I filed with the hospital afterwards as well at the state boards..
I was in the ER last night with a mass on my perineum. I was taken to the express care. I had a nurse named Mike and a NP named Shawn were in charge of my care. When Shawn came in he had his scribe, and asked if he could examine me. I agreed thinking another nurse would be present, but no. He did the examination right there, couldn't find the mass as he has my legs spread wide open in front of scribe. After he cannot find the mass to the point I have to physically show him, the area and then he still misses it and decides to prescribe me antibiotics. I felt highly uncomfortable, as I said I was in a severe amount of pain I had already rated to 7-8. After he left I paged my nurse and the NP came back in the room and asked if he could help me, I said no, I would prefer to speak to my nurse, he asked again if everything was okay, I said I was fine and I just would prefer my nurse he said okay and then sent Mike back in the room. I informed Mike I was not comfortable with this doctor, he hadn't felt the mass at all and I wanted to see an attending as I was in actual pain and wanted to know what was wrong with me. He told me that was fine and then sent the original NP back into my room alone where he harassed me for the next five minutes about why I needed an attending, letting me know they were busy with actual sick patience, and he could get one but they would ask him why, and he doesn't want me to complain today so he'd like to fix the problem. I several times let him know I was well within my rights to ask for an attending and I was not comfortable with him and I didn't want to speak to him. He did not back down, I felt alone and Isolated and scared at this point. I was in a closed room where I had asked men for help and both of them took advantage of their positions and allowed this to happen. After being badgered for the longest five minutes of my life in this room alone with Shawn I finally told him I came into the hospital in pain, you didn't feel the mass at all you felt around it, I came for a reason, I've never had anything like this before, and I don't know why I'm being refused the right to see an attending. He asked me if I wanted him to call my Gynecologist. I said NO, I want to see an attending. He asked if I wanted him to order an ultrasound. I said to start yes, I have a mass in my perineum, it's painful I'd like to know what it is. He told me he thinks that's a good idea too, and he would order that for me but I would have to get undressed again. He continually letting me know he just wants to make sure I'm not going to call and complain today. So I have transport come for me, offered to give me a wheelchair, I refused as it hurts to sit down, and he allows me to walk. Thankfully a woman administered the ultrasound, and found the mass immediately after I told her where it was. When the nurse Mike came back for me he brought me a wheelchair that I tried to refuse and he insisted I sat down. I go back to my room already appalled at the nature of these two individuals and wait for my results. When the NP Shawn comes to deliver the results he lets me know that I had a Cyst or Abscess ( just as he thought) exactly where I told him it was and that I might have puss come out of my vagina, with a very foul odor,there was a 50/50 chance it could go away itself but I also could just have puss coming out of my vagina, and a very foul odor and needed to go to my actual gynecologist. Also another reason I needed to schedule an appointment with my gyno immediately as he doesn't feel comfortable cutting it out, but it did need to be done, if it didn't just go away on its own and he wasn't comfortable doing that procedure there in the ER. He then asked, "Are we good now?" To which I'm trying to gather my things, and I said yeah. He then kept pushing me again asking me are you sure? because I want to make sure you think you were taken care of and that we have no problems. To which I responded to him, "No, I think the level of unprofessional-ism between you and my nurse was uncalled for, that when a patient who says multiple times they are uncomfortable with you while they are in a room alone, and asking for an attending and you keep pushing, you should instead get an attending, especially because you are a male and I am a female and you were dominating over me to get what you wanted and I'm a previous victim of sexual assault." He then looked at me and only at that point asked if I wanted an attending. As if 45 minutes before that I had to listen to an endless amount of reasons why I could not speak to one as I was backed into a corner. This situation is beyond outrageous. I assume in whatever they do on an everyday basis telling patients asking for higher up doctors that "I guarantee I've seen more women's vaginas than them and I know what I'm doing far more than they do, this is my area of expertise" may be comforting to some people, but left me in horror. The NP Shawn and his bedside manner not only scared, intimidated, and bewildered me, the fact I asked for a non partial person Mike the nurse to get me an attending to avoid that entire situation and he followed up by sending the NP back in my room let me know that it was a boys club and my patient rights did not matter, my human rights did not matter, and they thought because I was a woman I would just adhere, something by the way they both acted I assume they got away with before. My rights were raped from me last evening. I am beyond furious, Not only has a doctor let alone a NP never administered a half ass pelvic exam without another medical professional in the room, never have I ever had to literally point out exactly where the problem was accruing because they didn't listen, but the fact they thought it was okay to have an abrasive encounter in the room with me alone without other witnesses or a patient advocate is dumbfounding. The manner in which this doctor talked to me after the results was foul, and disgusting. The Np or ER nurse had no idea what each individual patient has ever had to deal with in their lives and cornering a previous victim of sexual assault in a room alone badgering me I'm still shocked and horrified. This was a gross Ethics violations, this is malpractice. I am a human being and expect when you go to a place to be cared for that it's actually what happens. Not to mention, not once was my pain treated except I was offered a prescription of naproxian while I was being discharged. I am still livid any person walking into a hospital could be treated this way.
I was in the ER last night with a mass on my perineum. I was taken to the express care. I had a nurse named Mike and a NP named Shawn were in charge of my care. When Shawn came in he had his scribe, and asked if he could examine me. I agreed thinking another nurse would be present, but no. He did the examination right there, couldn't find the mass as he has my legs spread wide open in front of scribe. After he cannot find the mass to the point I have to physically show him, the area and then he still misses it and decides to prescribe me antibiotics. I felt highly uncomfortable, as I said I was in a severe amount of pain I had already rated to 7-8. After he left I paged my nurse and the NP came back in the room and asked if he could help me, I said no, I would prefer to speak to my nurse, he asked again if everything was okay, I said I was fine and I just would prefer my nurse he said okay and then sent Mike back in the room. I informed Mike I was not comfortable with this doctor, he hadn't felt the mass at all and I wanted to see an attending as I was in actual pain and wanted to know what was wrong with me. He told me that was fine and then sent the original NP back into my room alone where he harassed me for the next five minutes about why I needed an attending, letting me know they were busy with actual sick patience, and he could get one but they would ask him why, and he doesn't want me to complain today so he'd like to fix the problem. I several times let him know I was well within my rights to ask for an attending and I was not comfortable with him and I didn't want to speak to him. He did not back down, I felt alone and Isolated and scared at this point. I was in a closed room where I had asked men for help and both of them took advantage of their positions and allowed this to happen. After being badgered for the longest five minutes of my life in this room alone with Shawn I finally told him I came into the hospital in pain, you didn't feel the mass at all you felt around it, I came for a reason, I've never had anything like this before, and I don't know why I'm being refused the right to see an attending. He asked me if I wanted him to call my Gynecologist. I said NO, I want to see an attending. He asked if I wanted him to order an ultrasound. I said to start yes, I have a mass in my perineum, it's painful I'd like to know what it is. He told me he thinks that's a good idea too, and he would order that for me but I would have to get undressed again. He continually letting me know he just wants to make sure I'm not going to call and complain today. So I have transport come for me, offered to give me a wheelchair, I refused as it hurts to sit down, and he allows me to walk. Thankfully a woman administered the ultrasound, and found the mass immediately after I told her where it was. When the nurse Mike came back for me he brought me a wheelchair that I tried to refuse and he insisted I sat down. I go back to my room already appalled at the nature of these two individuals and wait for my results. When the NP Shawn comes to deliver the results he lets me know that I had a Cyst or Abscess ( just as he thought) exactly where I told him it was and that I might have puss come out of my vagina, with a very foul odor,there was a 50/50 chance it could go away itself but I also could just have puss coming out of my vagina, and a very foul odor and needed to go to my actual gynecologist. Also another reason I needed to schedule an appointment with my gyno immediately as he doesn't feel comfortable cutting it out, but it did need to be done, if it didn't just go away on its own and he wasn't comfortable doing that procedure there in the ER. He then asked, "Are we good now?" To which I'm trying to gather my things, and I said yeah. He then kept pushing me again asking me are you sure? because I want to make sure you think you were taken care of and that we have no problems. To which I responded to him, "No, I think the level of unprofessional-ism between you and my nurse was uncalled for, that when a patient who says multiple times they are uncomfortable with you while they are in a room alone, and asking for an attending and you keep pushing, you should instead get an attending, especially because you are a male and I am a female and you were dominating over me to get what you wanted and I'm a previous victim of sexual assault." He then looked at me and only at that point asked if I wanted an attending. As if 45 minutes before that I had to listen to an endless amount of reasons why I could not speak to one as I was backed into a corner. This situation is beyond outrageous. I assume in whatever they do on an everyday basis telling patients asking for higher up doctors that "I guarantee I've seen more women's vaginas than them and I know what I'm doing far more than they do, this is my area of expertise" may be comforting to some people, but left me in horror. The NP Shawn and his bedside manner not only scared, intimidated, and bewildered me, the fact I asked for a non partial person Mike the nurse to get me an attending to avoid that entire situation and he followed up by sending the NP back in my room let me know that it was a boys club and my patient rights did not matter, my human rights did not matter, and they thought because I was a woman I would just adhere, something by the way they both acted I assume they got away with before. My rights were raped from me last evening. I am beyond furious, Not only has a doctor let alone a NP never administered a half ass pelvic exam without another medical professional in the room, never have I ever had to literally point out exactly where the problem was accruing because they didn't listen, but the fact they thought it was okay to have an abrasive encounter in the room with me alone without other witnesses or a patient advocate is dumbfounding. The manner in which this doctor talked to me after the results was foul, and disgusting. The Np or ER nurse had no idea what each individual patient has ever had to deal with in their lives and cornering a previous victim of sexual assault in a room alone badgering me I'm still shocked and horrified. This was a gross Ethics violations, this is malpractice. I am a human being and expect when you go to a place to be cared for that it's actually what happens. Not to mention, not once was my pain treated except I was offered a prescription of naproxian while I was being discharged. I am still livid any person walking into a hospital could be treated this way.
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